I’ve had the pleasure of working with Nicole as a consultant, trainer, and administrator of Predictive Index for both for-profit and non-profit entities. In both cases, the PI software proved to have an immediate impact on my teams
With the non-profit organization, we used PI to evaluate both our board members and frontline outreach teams. The PI data was used to better align our board committees and to give our executive director an easy-to-read playbook for managing the diverse personalities and motivations of a growing board. I’m unaware of what other tools could have given us the deep insights we got from PI, and they came at a critical time. It was indeed a blessing.
With our outreach teams, PI gave us the same level of operational management insight. We were also able to leverage the software as a screening tool within our hiring process. Nicole trained several of our board members and team leads on the software so that we had the working knowledge to access and integrate the many recommendations into our daily workflows.
Due to the successful implementation with the non-profit, I introduced Nicole to the HR manager at my employer. I suggested an in-house demo with one of our teams that needed some tweaking following a recent expansion. There was some hesitation, even a little pushback. Some team members felt we were “too busy” even to take the questionnaire, let alone roll out whatever new practices it would recommend. What’s rewarding about PI is that the whole system initiates with two simple questions. Even those in opposition had to yield to its simplicity. From there, it was a similar experience as that with the non-profit. The “work-style” assessments were incredibly accurate, and they immediately helped the team’s directors identify the sources of common tension points within the group.
I left that organization for a C-level position with another company, and I was able to perform the same team and organizational assessments for my new group. Consistently, PI delivered the relevant insights to empower us as leaders to get the most out of our group. Beyond that, the PI assessments spotlight what our organization is presently set up to accomplish vs. what we, as leaders, have defined as our organizational goals. That distinction is invaluable and eye-opening as we focus our strategic plans.
Far more than the value of the software, Nicole’s expertise, generosity, patience, and compassionate nature have been instrumental in helping our teams understand and adopt the PI recommendations. We operate in a competitive industry, and people management has never been as challenging as now with the recent shifts in the labor market. I’m thankful to have PI as a tool and Meraki as a partner to help us be more skillful and efficient in our people management, which, of course, translates directly to the successful delivery of our products and services.